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Accessibility Statement

Last updated: 27.04.2025 

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At Completely Licensed Limited, we are committed to making our website and online services accessible to everyone, including people with disabilities. We want as many people as possible to be able to use our website, regardless of their abilities or the technology they use. 

We aim to ensure our website: 

  • Is compatible with screen readers and assistive technologies 

  • Can be navigated using a keyboard or voice commands 

  • Has clear and consistent navigation and structure 

  • Uses readable fonts and sufficient contrast between text and background 

  • Includes alternative text for all meaningful images 

Accessibility adjustments on this site

We strive to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at AA level, as recommended by the UK Government. 

Supported Technologies 

This website has been tested on: 

  • Used the Accessibility Wizard to find and fix potential accessibility issues

  • Set the language of the site 

  • Set the content order of the site’s pages

  • Defined clear heading structures on all of the site’s pages

  • Added alternative text to images

  • Ensured all videos, audio, and files on the site are accessible

  • ​Desktop and mobile browsers (Chrome, Safari, Edge, Firefox) 

  • Screen readers (NVDA, Voiceovers) 

  • Keyboard-only navigation 

Accessibility arrangements in the organization

We make reasonable adjustments to ensure equal access to our SIA Security and First Aid courses, including: 

  • Providing course materials in accessible formats (large print, digital PDF) 

  • Allowing extra time or rest breaks during exams and practical sessions 

  • Ensuring venues are accessible (wheelchair access, step-free entry, accessible toilets) 

  • Offering support for learners with learning difficulties, mental health conditions, visual or hearing impairments 

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Please contact us before booking so we can discuss your individual needs and how we can support you. 

Requests, issues, and suggestions

If you have trouble using our website or would like to request course materials in an accessible format, please contact us: 

  • Phone: 03452570272 

  • Address: 67-71 Lewisham High Street SE13 5JX 

  • Business Hours: Mon–Sun, 9am–7pm 

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We aim to respond to all accessibility-related enquiries within 2 working days. 

Ongoing Improvements 

We regularly review our website and course delivery to improve accessibility. If you have suggestions or encounter a barrier, your feedback helps us do better. 

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