Completely Licensed Training Academy
Spectator Safety level 2
Service Description
The Level 2 Spectator Safety qualification is designed for anyone who wants to build a career in stewarding, event safety, or crowd management at sports stadiums, music festivals, concerts, theatres, and other live events. It provides learners with the essential skills, knowledge, and confidence to ensure the safety, security, and positive experience of spectators in a variety of venues. This nationally recognised qualification covers a wide range of vital topics, including health and safety procedures, crowd monitoring, emergency response, customer service, and effective communication. Learners are trained to identify potential risks, manage situations professionally, and work as part of a safety team to create a secure environment for the public. What you will learn on the course: Understanding the role of a steward and spectator safety operative. Maintaining health, safety, and security at events. How to monitor crowds and recognise signs of potential issues. Managing entry, exits, and safe movement of spectators. Recognising and responding to emergencies, including evacuations. Delivering excellent customer service and professional communication. By completing this course, learners gain the confidence to handle real-life scenarios at busy events, from guiding spectators to resolving conflicts or dealing with emergencies. The training meets industry standards set by awarding bodies such as Highfield and is fully aligned with the requirements of employers in the events and security sector. The Level 2 Spectator Safety course is not only suitable for those seeking their first role in event stewarding, but also for volunteers, casual event staff, or anyone looking to progress within the security industry. It can also provide a valuable stepping stone to higher qualifications, such as Level 3 Spectator Safety Supervision, or to SIA-licensable roles like Door Supervisor or Security Guarding. Successful learners can access a wide range of job opportunities in sports grounds, arenas, music venues, festivals, racecourses, and cultural events. With the events industry continuing to grow, qualified stewards are always in high demand. Key benefits of the qualification: Industry-recognised and widely respected by employers. Provides essential training for working safely and responsibly with the public. Opens the door to a wide range of employment opportunities. Builds transferable skills such as teamwork, communicate. At Completely Licensed Limited,
Upcoming Sessions
Cancellation Policy
Completely Licensed Cancellation Policy: Cancellations Made 14 Days or More Before the Course Start Date: If you cancel your course 14 days or more before the scheduled start date, you will receive a full refund minus a 10% administration fee. The refund will be processed within 5-7 business days from the date of cancellation. Cancellations Made 7-13 Days Before the Course Start Date: If you cancel your course 7-13 days before the scheduled start date, you will receive a 50% refund of the total course fee. The refund will be processed within 5-7 business days from the date of cancellation. Cancellations Made Less Than 7 Days Before the Course Start Date: Unfortunately, if you cancel less than 7 days before the course start date, no refund will be provided. We strongly encourage you to notify us as early as possible in order to avoid any unnecessary fees. Non-Attendance Without Notice: If you fail to attend your scheduled course without notifying us beforehand, you will not be eligible for a refund. A new course fee will apply if you wish to reschedule. Rescheduling Policy: Rescheduling 14 Days or More Before the Course Start Date: If you need to reschedule your course 14 days or more in advance, we will accommodate your request at no additional cost, subject to availability. Please contact us at least 14 days before your scheduled course to avoid any rescheduling fees. Rescheduling 7-13 Days Before the Course Start Date: If you need to reschedule your course 7-13 days before the scheduled start date, we will charge a 10% rescheduling fee. The rescheduled course must be taken within 3 months of the original course date. Rescheduling Less Than 7 Days Before the Course Start Date: If you need to reschedule your course less than 7 days before the course start date, we will charge a 20% rescheduling fee. Changes to Course Dates: If Completely Licensed needs to cancel or reschedule a course due to unforeseen circumstances (e.g., instructor illness, technical issues), you will be given the option to reschedule your course at no extra charge, or receive a full refund. No Show Policy: If you do not show up for your scheduled course without prior notice, you will forfeit your course fee and may need to rebook at full price. How to Cancel or Reschedule: To cancel or reschedule your course, please contact us at Admin@completelylicensed.com or 03452570272
Contact Details
Lewisham High St, London SE13 5JX, UK
03452570272
office@completelylicensed.com